Every enquiry answered. Every viewing booked.

Oyik.ai brings AI automation to UK real estate and letting agencies. Voice agents and a chatbot handle enquiries, viewings, and follow-ups end to end, connected to your CRM live. Every call and chat tracked in one dashboard.

Live call · Reception

01:05

CALLER Hi, I'm looking to see a 2-bed flat in Camden.

RECEPTION Happy to help — connecting you to our Buying team now.

↳ Routed: Reception → Buying Agent

BUYING AGENT I found 3 flats matching your budget. Sending photos to your email now.

CALLER The second one looks great — can I view it Saturday?

✓ Viewing booked — Sat, 10:00 AM · Synced to CRM

< 0 s

0 +

0 %

A specialist for every call.

One business, many jobs. Oyik.ai builds a dedicated agent for each one — mix and match them however your agency runs.

Reception Agent

First point of contact. Understands intent and routes every call to the right specialist.

Buying Agent

Buyer enquiries, live property matching, and viewing requests.

Renting Agent

Rental enquiries and tenant qualification, handled without a callback.

Sales Agent

Sales enquiries and negotiation follow-up, tracked from first call to close.

Maintenance Agent

Logs issues on the call and opens a service ticket automatically.

Accounting Agent

Billing, payments, and invoice questions, answered on the spot.

How a call flows, start to finish.

Every step below happens without a staff member touching the phone — until the client asks for one.

Call comes in

Reception agent answers instantly, in the caller's own language. No hold time, no voicemail.

Smart routing

Caller states their need. Agent transfers the call to the right specialist by itself.

CRM lookup & match

Specialist agent checks the CRM live, shares matching properties, and refines results on request.

Lead captured & viewing booked

Name, phone, and email recorded. Agent checks the calendar, books an open slot, syncs it to CRM and dashboard.

Confirmation & reminder

Email sent with the viewing date, property photos, and a Google Maps link. Reminder follows before the viewing.

Reschedule handled

Client asks to change plans — agent updates CRM and calendar on its own, no calls back and forth.

Human handoff

Client asks for a person. Call transfers to staff within seconds.

Every call and chat, in one dashboard.

Nothing lives in a voicemail box or a notepad. Voice and chatbot activity land in the same place, in real time.

Live Activity

247 calls this week

Buying Camden, 2-bed flat viewing

2m ago

Maintenance Boiler ticket #4821 opened

11m ago

Renting King's Cross, 1-bed enquiry

24m ago

The same intelligence, in a chat window.

Property search with photos

Visitor asks to rent or buy — the chatbot pulls matching listings straight from the CRM, with photos, price, and location.

Renting, buying, selling, maintenance

All handled in one conversation. No forms, no switching tools.

Maintenance, logged instantly

Chatbot opens a CRM ticket and notifies the client and team by email.

Oyik Assistant Replies in your language

Looking to rent a 1-bed near King's Cross, under £1,800.

Found two that fit. Take a look:

£1,650/mo King's Cross · 1 bed

£1,720/mo Pentonville · 1 bed

My boiler's not heating — can someone look at it?

Logged as ticket #4821. Our maintenance agent will confirm a time today.

Fluent in every conversation.

Every agent, voice or chat, detects the caller’s language automatically and replies in kind. No menu. No transfer. No “let me get someone who speaks Spanish.”

Turn conversations into bookings.

Every call and every chat pushes toward one thing: a confirmed viewing on the calendar.

Lead memory

Voice and chat share one memory. A client who called last week is recognized instantly on their next call.

Smart follow-through

A cold lead today becomes a booked viewing next month. Oyik works the sequence — no reminders needed.

Booking optimization

Every slot and next step is chosen to reach a confirmed viewing, never just to end the call politely.

Proactive nudges

A price drop, a new listing, a lease ending — Oyik reaches out the moment it matters, on their channel.

Why UK real estate agencies need AI-powered voice automation.

Real estate runs on timing. Prospects contact several agencies at once — the first to respond professionally usually wins. Common operational challenges:

Instant response

Every enquiry is answered immediately, so prospects never reach a competing agency first.

After-hours coverage

Calls and chats outside office hours are captured and qualified, not lost to voicemail.

Reduced workload

Repetitive questions and basic property lookups are handled without pulling staff off site.

Faster follow-ups

Automated reminders and callbacks keep every lead warm, right up to the viewing.

Efficient scheduling

Live calendar sync removes double-bookings and manual back-and-forth.

Scalable operations

Listing launches and demand spikes are handled without adding headcount.

From overloaded reception to a system that never misses a call.

The problem: overloaded reception

AI-powered voice agent for reception

One number behind every door.

From instant viewings to after-hours cover, Oyik unites every must-have capability in one line — every ring answered, every detail captured, your team free for higher-value work.

3

slots offered

Instant viewing scheduling

First point of contact. Understands intent and routes every call to the right specialist.

24/7

answered

After-hours coverage

Answers overnight and weekend calls so no lead or client goes unanswered.

3

request types

Client concierge

Handles payment, renewal, maintenance, and concierge conversations.

100%

logged

Transcription & CRM sync

Creates lead cards, logs transcripts, and tags intent in your CRM in real time.

45k

calls managed

Performance analytics

Dashboards reveal call volume, conversion rates, and time saved for in-depth analysis.

2

outbound types

Outbound follow-ups

Calls prospects to remind them of viewings and follows up on client requests.

Reminders for your rent payment.

Oyik connects to your accounting system and watches every due date. The moment rent goes unpaid, the Accounting Agent drafts and sends a reminder automatically — before a missed payment turns into arrears.

Checks your accounting system daily for unpaid rent.
Drafts a personalised reminder email to the tenant who missed it.
Sends it automatically — no staff member has to chase anyone.
Logs every reminder sent, and follows up again if it's still unpaid.

Rent Reminders

3 sent today

Overdue Flat 4B — reminder drafted & sent

09:14 AM

Overdue Unit 12 — reminder drafted & sent

09:15 AM

Paid Flat 7 — paid within the hour

10:02 AM

See exactly what's working.

Understand how Oyik performs and how it impacts your agency, with a dashboard built for the whole team to see.

Key metrics

Track how Oyik performs against what matters most — calls answered, viewings booked, and response time.

One-click investigation

Click any spike or dip in a report to see exactly which calls or chats drove it.

Automated tagging

Every call and chat is tagged automatically — buying, renting, maintenance, or urgent — so trends are easy to spot.

Omnichannel automation, one client record.

Oyik manages conversations across email, text, voice, and chat — so clients get consistent, instant answers without ever repeating themselves.

🔔 3 new messages

Lena Torres

Hey! When is the viewing on Saturday?

1m ago

Marcus Webb

Do you have any pet-friendly 2-beds?

3m ago

Priya Shah

Can we move the appointment to 4 PM?

6m ago

AI is reading emails and updating client records...

Hi, I'm running 10 mins late for the viewing!

No problem — I've let the agent know. See you soon!

Thank you 🙏

You're welcome! Your viewing is still confirmed for 3:30 PM.

✓ Agent notified ✓ Calendar updated ✓ Client record synced

Call with Oyik

Outgoing call · 02:14

"Yes — pre-approval isn't required to book a viewing, just to make an offer. Would Saturday at 11 still work?"

What's the rent on the Pentonville flat?

£1,720/month, 1 bed, available Oct 1st. Want me to book a viewing?

Yes, book a viewing please.

✓ Viewing booked ✓ Calendar updated ✓ Client notified

Built to make every enquiry count.

See how AI helps property teams respond faster, reduce admin, and keep more viewings moving.

Before Oyik, our negotiators were losing warm enquiries overnight. Now the AI handles property questions, qualifies applicants, and fills the diary with viewing slots before the team even logs in.

The reminder flows alone changed our week. Tenants confirm faster, fewer people miss appointments, and our team spends more time closing the right applicants instead of chasing no-shows.

We wanted something polished enough for premium listings and practical enough for daily operations. The voice agent now picks up instantly, qualifies clearly, and hands over only the serious leads.

Every call answered, every client heard.

Instantly handle every enquiry and viewing request with human-like AI that books tours, resolves questions, and keeps clients happy — 24/7.

Common questions.

How fast does Oyik answer calls?

Under one second, every time, with no hold music or menus.

Does it work with our existing CRM?

Yes. Oyik connects live to your CRM to search listings, log leads, and sync bookings automatically.

Can it handle multiple languages?

Yes, over 30. It detects the caller’s language automatically and replies in kind.

What happens if a client wants a human?

Any caller can ask for a person. The call transfers to your team within seconds.

Can we choose which agents we need?

Yes. Start with Reception and add Buying, Renting, Sales, Maintenance, or Accounting agents as you grow.

Is our call and chat data secure?

All calls, chats, and CRM data are encrypted in transit and at rest.